exSELLence
Boost Customer Engagement & Sales
A fully customizable simulation which provides a powerful roadmap for a successful, buyer-focused dialogue that prioritizes relationships and drives customer engagement and results
6 Hours
1-99 Participants
In-Person & Online
DESCRIPTION
‘Today’s buyers are savvy, but they need sales professionals to help them diagnose their needs and identify solutions that meet their personalized needs. The Consultative Selling Framework explored in the simulation gives sales and service professionals a consistent, repeatable process to more effectively execute their sales conversations. The Six Stages in the simulation will help sales professionals leverage their technical excellence and use every consultative sales skill available to open more doors, better understand customer needs, more persuasively articulate value, and close more deals.
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OUTCOMES
- Build rapport and develop relationships in person and virtually
- Lead masterful sales conversations from beginning to end
- Use questioning techniques to uncover the full set of buyer needs and desires
- Understand buyer profiles, motivating factors and needs
- Sell ideas, insights, and perspectives that influence the buyer’s agenda
- Overcome objections that get in the way of the sale
MORE EXPERIENCES
Feedback: why it is important?
Year-End Corporate Events
