MANAGEMENT 4.0

Driving high performance culture.

Management 4.0 Program, aligned with the bank’s management competency framework was aimed to equip and empower individuals at managerial levels with the necessary knowledge, skills, and competencies to drive higher performance, engagement, and foster career succession.

Managers, being at the forefront of the organization, play a critical role in building a robust organization that is aligned, motivated and performing. However, its not usually a cakewalk. Managers are faced with challenges with reference to:

Alignment in goals and strategic mandates.

Dealing with resistance to change.

Fostering a sense
of unity.

Managing
conflicts.

Sustaining high levels of motivation and engagement.

Developing the potential of team members.

Managing performance by providing regular feedback.

Managing
expectations.

LEARNING
JOURNEY

To address these pain points, ILM recognised Management 4.0 Programme was designed and delivered for a leading bank in UAE. The learning journey spread over 6 months consisted of five unique modules which was complemented with digital microlearning to sustain learning and practical assignments for learning implementation.

137 + 150
MANAGERS

In 2021 and 2022 combined, 137 managers were trained in the Management 4.0 Programme. The programme achieved remarkable results in terms of both individual growth and business impact on an organizational level. Given the success story, in 2023 another 150 managers have embarked on their learning journey.

RESULTS
OF THE INTERVENTION

Average Net Promoter Score (NPS) of 100%

Average knowledge gain was reported at 55%

Learning implementation and business impact at 63%

Key performance indicators showed positive trends.

TESTIMONIALS

LATEST ARTICLES & CASE STUDIES 

Standard Chartered
The power of onboarding, balancing expectations, values, profit, and purpose.
HSBC
11-year Tier 1 Design Partnership with multiple culture transformation and development projects.
Papa John’s
Custom Leadership Development, Leadership Competency, and Culture Transformation.